Standard shipping
We ship nationwide in the Philippines. Shipments are sent from Quezon City, Metro Manila. Once your order has been shipped (1-4 days order fulfillment time), you will receive an email update with shipping details and tracking number. Check your inbox and spam folder for our email notifications.
Please note that tracking information will only appear if your order has been picked up by courier. No tracking information on the link means your order is still awaiting pickup from our courier.
Orders placed on Saturday/Sunday: ships on Monday-Friday.
Same Day Delivery
Need your gifts sooner? Opt for "Store Pickup" at checkout and book a rider via Grab, Lalamove, or your preferred courier. Please note that booking for the pickup and the corresponding fees are to be covered by the buyer.
During checkout, you will be prompted to select your preferred date and time slot for pickup. Please wait for our "Ready for Pickup" email before booking your rider, and ensure the pickup strictly falls within your chosen window. If you need to reschedule, simply send us a message to confirm a new date and time before re-booking your rider.
Our studio is located in Novaliches, Quezon City. The full exact address and our contact information will be sent to you in the "Ready for Pickup" email.
Kindly leave your order ID (found in your confirmation email) in the notes section for the rider's reference. This ensures we hand over the correct items.
To ensure your order arrives safely and doesn't get damaged or melted during rainy or hot days, please strictly book riders equipped with insulated delivery bags.
Need to change your pickup schedule? Please contact us via email or text to confirm our availability for your new preferred date and time. Do not book a pickup if we haven't agreed to the new schedule.